Service

Quality and After-Sales Service Introduction

Our company has established a comprehensive quality management system and mature production processes. Through powerful OA (Office Automation) systems, ERP (Enterprise Resource Planning) systems, and production management systems, we ensure high-quality and efficient operation of research and development as well as production.
We has implemented a stringent supplier management system, conducting thorough evaluations for supplier introduction and regular surveys and assessments.
Our company has refined production process quality control, including raw material inspection, in-process inspection, final product inspection, and delivery inspection. We have introduced precise production equipment and high-end testing devices, ensuring self-inspection and mutual inspection at each stage, with 100% dedicated inspection before the products leave the factory.
Our quality philosophy is “To do things right at the first time, aiming for zero defects as the ultimate goal. We believe that 100% quality is fully achievable.”
We have a professional after-sales team that guarantees to provide customers with solutions within 24 hours of receiving their requests. Then we continue to make improvements to consistently enhance product quality, ultimately ensuring customer satisfaction.

Service concept

service advantage

7×24h
Customer service center

1V1
Dedicated docking service

8h
Instant response service

1 year
After-sales quality guarantee

After-sales service

customer service hotline

Return and Exchange Policy

Repair and maintenance services

Customer feedback system

Warranty extension

The document will be emailed to you by the manager of your area, to whom you can request more information.

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